Privacy Policy

Personal Information You Provide

• Basic Details: Name, email address, phone number, username
• Profile Information: Profile picture, bio, job title, organization
• Authentication Data: Password (encrypted), security questions, two-factor authentication settings
• Contact Information: Address, timezone, language preferences

Task and Project Data

• Personal Tasks: Task titles, descriptions, due dates, priorities, completion status
• Group Tasks: Assigned tasks, task comments, file attachments, progress updates
• Project Information: Project names, descriptions, timelines, milestones
• Calendar Data: Scheduled tasks, reminders, recurring task patterns

Group and Collaboration Data

• Group Information: Group names, descriptions, member lists, group settings
• Communication Data: Messages, comments, discussions within groups
• Assignment Data: Task assignments, delegations, responsibility transfers
• File Sharing: Documents, images, and other files shared in tasks or groups

Device and Technical Information

• Device Details: Device type, model, operating system version, unique device identifiers
• App Usage Data: Features used, time spent in app, navigation patterns, crash reports
• Performance Data: App loading times, error logs, battery usage, memory consumption
• Network Information: IP address, network type (WiFi/cellular), connection quality

Location Information

• Approximate Location: City/region based on IP address for timezone and localization
• Precise Location: GPS coordinates (only with your explicit permission for location-based reminders)

Usage Analytics

• Interaction Data: Buttons clicked, screens viewed, time spent on different features
• Task Completion Patterns: How quickly tasks are completed, most used features
• Notification Engagement: Which notifications you open, dismiss, or ignore
• Search Queries: Terms you search for within the app

Social Media Integration

• Profile Information: Profile information from connected social media accounts (with your permission)
• Contact Lists: Contact lists for friend finding features (with your explicit consent)

Calendar Integration

• Calendar Events: Calendar events and scheduling data from connected calendar services
• Meeting Information: Meeting information for task scheduling and deadline management

Email Integration

• Email Content: Email content when creating tasks from emails (with your permission)
• Contact Information: Contact information from email providers for collaboration features

Core App Functionality

• Task Management: Creating, editing, and organizing your personal tasks; setting reminders and notifications for due dates; tracking task completion and progress; providing productivity insights and analytics
• Group Collaboration: Facilitating task assignment and delegation within groups; enabling communication and file sharing among group members; managing group permissions and access controls; coordinating project timelines and milestones
• Personalization: Customizing the app interface based on your preferences; providing personalized task suggestions and productivity tips; adapting notification timing based on your usage patterns; recommending relevant features and improvements

Communication and Notifications

• Push Notifications: Task reminders and deadline alerts; new task assignments and updates; group invitations and messages; app updates and feature announcements
• In-App Communication: Facilitating messages between group members; enabling comments and discussions on tasks; sharing updates and progress reports; coordinating team activities and schedules

Service Improvement

• Analytics and Research: Understanding how users interact with the app; identifying popular features and usage patterns; detecting and fixing bugs and performance issues; developing new features based on user needs
• Quality Assurance: Monitoring app performance and reliability; testing new features and improvements; ensuring security and data protection; maintaining service stability and uptime

Business Operations

• Customer Support: Responding to your questions and support requests; troubleshooting technical issues; providing guidance on app features and usage; processing feedback and feature requests
• Legal and Compliance: Complying with applicable laws and regulations; protecting our rights and property; preventing fraud and abuse; enforcing our Terms of Service

With Other Users

• Group Members: Tasks assigned to or shared with group members; task completion status and comments you make; name, profile picture, and basic details visible to group members; when you were last active (if enabled in settings)
• Public Information: Information you choose to make public in your profile; public group information (if you join public groups)

With Service Providers

• Cloud Storage and Hosting: Purpose: Storing your data securely and ensuring app availability; Data Shared: All user data (encrypted and secured); Providers: [Cloud Service Provider Names]
• Analytics Services: Purpose: Understanding app usage and improving performance; Data Shared: Anonymized usage data and analytics; Providers: [Analytics Provider Names]
• Communication Services: Purpose: Sending notifications and support communications; Data Shared: Contact information and message content; Providers: [Email/SMS Service Provider Names]
• Payment Processing (for Premium Features): Purpose: Processing subscription payments and managing billing; Data Shared: Payment information and transaction details; Providers: [Payment Processor Names]

For Legal Reasons

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety, or that of our users
• Investigate potential violations of our Terms of Service
• Prevent fraud, security breaches, or illegal activities
• Respond to claims of intellectual property infringement

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new entity, subject to the same privacy protections.

Data Storage

• Storage Location: Your data is primarily stored on secure servers located in [Server Location/Region]. Backup copies may be stored in multiple geographic locations for redundancy. Local device storage is used for offline functionality and caching.
• Storage Duration: Active Accounts: Data retained while your account is active. Deleted Accounts: Data deleted within 30 days of account deletion (except as required by law). Inactive Accounts: Accounts inactive for 2+ years may be automatically deleted. Legal Requirements: Some data may be retained longer for legal compliance.

Security Measures

• Technical Safeguards: Encryption: Data encrypted in transit (TLS/SSL) and at rest (AES-256). Access Controls: Multi-factor authentication and role-based access. Network Security: Firewalls, intrusion detection, and DDoS protection. Regular Updates: Security patches and software updates applied promptly.
• Administrative Safeguards: Staff Training: Regular privacy and security training for employees. Access Limitations: Employees access data only when necessary for their job. Background Checks: Security clearance for employees handling sensitive data. Incident Response: Established procedures for security breach response.
• Physical Safeguards: Secure Facilities: Data centers with physical access controls. Environmental Controls: Fire suppression, climate control, and power backup. Equipment Security: Secure disposal of hardware and storage media.

Data Backup and Recovery

• Regular automated backups of all user data
• Geographically distributed backup storage
• Regular testing of backup integrity and recovery procedures
• Business continuity planning for disaster recovery

Account Management

• Access Your Data: View and download your personal information through account settings. Request a complete copy of your data in a portable format. Access your task history, group memberships, and activity logs.
• Update Your Information: Edit your profile information, preferences, and settings. Update notification preferences and privacy controls. Modify group memberships and task assignments.
• Delete Your Data: Delete individual tasks, groups, or files. Close your account and request data deletion. Understand the impact of deletion on group collaborations.

Privacy Controls

• Notification Settings: Control which notifications you receive and when. Choose delivery methods (push, email, SMS). Set quiet hours and notification frequency.
• Visibility Settings: Control who can see your profile information. Manage your online status and activity visibility. Set privacy levels for tasks and groups.
• Data Sharing Preferences: Control how your information is shared with group members. Opt out of analytics data collection (where possible). Manage third-party integrations and data sharing.

Regional Privacy Rights

• For Users in the European Union (GDPR): Right of Access: Request information about data processing. Right to Rectification: Correct inaccurate personal data. Right to Erasure: Request deletion of personal data ('Right to be Forgotten'). Right to Restrict Processing: Limit how we process your data. Right to Data Portability: Receive your data in a machine-readable format. Right to Object: Object to certain types of data processing. Right to Withdraw Consent: Withdraw consent for optional data processing.
• For Users in California (CCPA): Right to Know: Information about data collection and use. Right to Delete: Request deletion of personal information. Right to Opt-Out: Opt out of sale of personal information (we don't sell data). Right to Non-Discrimination: Equal service regardless of privacy choices.
• For Users in Other Regions: We respect privacy rights under applicable local laws. Contact us to understand your specific rights and how to exercise them.

Age Restrictions

• Task Desk is not intended for children under 13 years of age
• We do not knowingly collect personal information from children under 13
• If we discover we have collected information from a child under 13, we will delete it immediately

Parental Consent

• For users between 13-17, we may require parental consent in certain jurisdictions
• Parents can contact us to review, update, or delete their child's information
• We provide special protections for teenage users' privacy

Educational Use

• If the app is used in educational settings, we comply with FERPA and similar laws
• Schools and parents maintain control over student data
• Special consent procedures apply for educational accounts

Cross-Border Transfers

• Your information may be transferred to and processed in countries other than your own
• We ensure appropriate safeguards are in place for international transfers
• Transfers comply with applicable privacy laws and regulations

Transfer Safeguards

• Data Encryption: Data is encrypted during transmission and at rest to protect it from unauthorized access.
• Secure Connections: All data transfers use secure, encrypted connections (HTTPS).

Transfer Safeguards

• Adequacy Decisions: Transfers to countries with adequate privacy protection
• Standard Contractual Clauses: EU-approved contractual protections
• Binding Corporate Rules: Internal policies for multinational data transfers
• Consent: Your explicit consent for certain transfers

Types of Technologies Used

• Cookies:
• Essential Cookies: Required for app functionality and security
• Analytics Cookies: Help us understand how you use the app
• Preference Cookies: Remember your settings and preferences
• Mobile App Technologies:
• Local Storage: Store data locally on your device for offline functionality
• Push Tokens: Enable push notifications to your device
• Analytics SDKs: Collect usage data and crash reports
• Tracking Technologies:
• Session Replay: Understand user interactions (anonymized)
• Heat Maps: See how users interact with app screens
• A/B Testing: Test different app versions and features

Managing Tracking Preferences

• Control cookie settings through your device browser
• Opt out of analytics tracking in app settings
• Manage push notification preferences
• Use device-level privacy controls (iOS/Android settings)

Integrated Services

• We may integrate with third-party services to enhance functionality:
• Calendar Services:
• Google Calendar, Apple Calendar, Outlook Calendar
• Data Shared: Task deadlines and scheduling information
• Purpose: Sync tasks with your existing calendar
• Cloud Storage Services:
• Google Drive, Dropbox, OneDrive
• Data Shared: File attachments and documents
• Purpose: Enable file sharing and collaboration
• Communication Platforms:
• Slack, Microsoft Teams, Email providers
• Data Shared: Task notifications and updates
• Purpose: Integrate with your existing workflow

Third-Party Privacy Policies

• Each integrated service has its own privacy policy
• We are not responsible for third-party privacy practices
• Review third-party policies before connecting services
• You can disconnect integrations at any time

Our Commitment

• We have robust security measures to prevent data breaches
• We monitor our systems 24/7 for potential security incidents
• We have incident response plans in place

Notification Process

• In the event of a data breach that affects your personal information:
• Immediate Response: Contain and investigate the breach
• Authority Notification: Report to relevant data protection authorities within 72 hours
• User Notification: Notify affected users without undue delay
• Remedial Actions: Take steps to prevent future breaches

Information Provided

• Breach notifications will include:
• Description of what happened and when
• Types of information potentially affected
• Steps we're taking to address the breach
• Recommended actions for users
• Contact information for questions

Policy Changes

• We may update this Privacy Policy periodically
• Material changes will be communicated with advance notice
• Continued use of the app constitutes acceptance of changes
• Previous versions will be archived and accessible

Notification Methods

• We will notify you of changes through:
• In-App Notifications: Prominent notices within the app
• Email Notifications: Messages to your registered email address
• Push Notifications: Mobile notifications about important changes
• Website Updates: Posted changes on our website

Change Types

• Minor Updates: Clarifications and non-material changes take effect immediately
• Material Changes: Significant changes with 30 days advance notice
• Legal Requirements: Changes required by law may take effect immediately

Privacy Questions

For questions about this Privacy Policy or our privacy practices:

Data Protection Officer (EU)

For users in the EU, you can contact our Data Protection Officer:

Support and General Inquiries

For general support or questions unrelated to privacy:

Supervisory Authorities

If you're not satisfied with our response, you can contact your local data protection authority:

• EU Users: Your local Data Protection Authority
• UK Users: Information Commissioner's Office (ICO)
• California Users: California Attorney General’s Office

Consent

• Optional features that require your explicit agreement
• Marketing communications and promotional offers
• Third-party integrations and data sharing
• Location tracking for enhanced features

Contract Performance

• Providing core app functionality and services
• Processing payments for premium features
• Delivering customer support and technical assistance
• Maintaining your account and user preferences

Legitimate Interests

• Improving app functionality and user experience
• Ensuring security and preventing fraud
• Conducting analytics and research (anonymized)
• Direct marketing to existing customers (with opt-out option)

Legal Obligations

• Complying with applicable laws and regulations
• Responding to legal requests and court orders
• Maintaining records for tax and accounting purposes
• Reporting requirements under data protection laws

Key Terms

• Personal Data: Any information that can identify you as an individual
• Processing: Any operation performed on personal data (collection, storage, use, etc.)
• Data Controller: The entity that determines purposes and means of data processing
• Data Processor: The entity that processes data on behalf of the controller
• Anonymization: Removing identifying information so data cannot be linked to individuals

Technical Terms

• Encryption: Converting data into a coded format to prevent unauthorized access
• API: Application Programming Interface, how different software components communicate
• SDK: Software Development Kit, tools for building app features
• Cloud Storage: Remote data storage accessed via the internet

Effective Date

Policy Summary

This Privacy Policy is designed to help you understand how Task Desk collects, uses, and protects your information while providing you with the best possible task management experience.

User Acknowledgment

By using Task Desk, you acknowledge that you have read, understood, and agree to this Privacy Policy.